Privacy Policy

1. Privacy Policy (UK GDPR Compliant)

Effective Date: 10 June 2026

Medal Register (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website https://medalregister.co.uk.

1.1 Data We Collect

We may collect and process the following personal data:

Account information: Name, email address, password.
Payment information: Details provided via PayPal for processing payments.
Medal submission information: Details of lost, stolen, or found medals, including contact details of owners.
Technical data: IP address, browser type, cookies, and analytics data.

1.2 How We Use Your Data

Your data is used for:

Operating and improving our website and services.
Processing payments and providing our services.
Responding to inquiries regarding medals.
Detecting and preventing fraud or misuse of our website.

1.3 Legal Basis for Processing

We process your personal data based on:

Consent (e.g., submitting medal information)
Contractual necessity (e.g., processing payments)
Legal obligations (e.g., keeping records for accounting)
Legitimate interests (e.g., preventing fraud, improving services)

1.4 Sharing Your Data

We do not sell your personal data. We may share your data with:

Payment processors (PayPal)
Legal authorities if required by law
Service providers who help operate our website

1.5 Your Rights

You have the right to:

Access your data
Request correction of inaccurate data
Request deletion (“right to be forgotten”)
Restrict processing
Withdraw consent at any time

Requests should be sent to info@medalregister.co.uk.

1.6 Data Retention

We retain personal data only as long as necessary for the purposes above, or as required by law. Typically, account and medal submission data will be retained for 7 years for record-keeping and fraud prevention.

1.7 Security

We implement appropriate technical and organizational measures to protect your data. However, no online system is completely secure.

2. Online Privacy Policy / Cookies

We use cookies and similar technologies to enhance your experience.

2.1 Types of Cookies

Essential cookies: Required for website functionality (e.g., logging in, payment processing)
Analytics cookies: Help us monitor and improve the site using Google Analytics

2.2 Managing Cookies

You can control cookies via your browser settings. Disabling some cookies may affect website functionality.

3. Terms & Conditions

Effective Date: 10 June 2026

3.1 Acceptance of Terms

By using https://medalregister.co.uk, you agree to these terms. If you do not agree, do not use the site.

3.2 Services

Medal Register provides:

Medal registration and tracking for lost, stolen, and found medals
Historical research services

3.3 Account Registration

You must provide accurate information and keep your account secure.

3.4 Payments

Payments are processed securely via PayPal. Prices are displayed in GBP. You are responsible for applicable fees and taxes.

3.5 User Submissions

Users may submit details of medals and owners.
You confirm you have the right to submit this information.
Medal Register is not liable for the accuracy of submitted information.

3.6 Liability

We provide services in good faith but are not responsible for lost, stolen, or misattributed medals, or indirect damages.

3.7 Intellectual Property

Content on this website is owned by Medal Register or used with permission. You may not copy or reproduce it without written consent.

3.8 Governing Law

These terms are governed by UK law. Disputes are subject to the jurisdiction of UK courts.

4. GDPR Policy / Data Protection Policy

Medal Register complies with UK GDPR and the Data Protection Act 2018.

We collect only necessary personal data.
Data is processed lawfully, fairly, and transparently.
Users have rights to access, correct, and delete personal data.
Data breaches will be reported to the Information Commissioner’s Office (ICO) within 72 hours if required.

5. Cookie Policy

Effective Date: 10 June 2026

Our website uses cookies to enhance user experience.

5.1 What Are Cookies

Cookies are small text files stored on your device that help the website function or track analytics.

5.2 Cookies We Use

Essential cookies: Required for login, payment, and medal submission
Analytics cookies: Help us analyze website traffic via Google Analytics

5.3 Managing Cookies

You can disable cookies in your browser, but some features may not work properly.

6. Disclaimer

Medal Register is a platform to track and report medals.
We cannot guarantee recovery of lost or stolen medals.
We are not responsible for any loss, damage, or misinformation arising from the site or user submissions.
Services are provided “as-is” and without warranties.