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Have a question about the register or a found medal? We are here to help.

How can we help?

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General Enquiry

Questions about the register, how it works, or anything else.

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Found a Medal

If you've found a military medal and want to check the register.

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Listing Support

Help with submitting a registration or marketplace listing.

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Research Services

Commissioning genealogical military research.

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Technical Issues

Problems with the website or your account.

Response Times

General enquiries: within 2 working days
Found medals: within 24 hours
Registration support: within 24 hours
Research enquiries: within 2 working days

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We aim to respond within 2 working days. For urgent found-medal enquiries we respond within 24 hours.